BEST APP JAIL CALLS ~ CHEAPEST PRISON CALL SERVICE

Cheap Prison Calls Made Simple

Staying in touch with someone in prison shouldn’t cost a fortune. Our service is designed to cut the cost of prison phone calls by giving you a local landline number that diverts straight to your mobile. The person in prison dials a normal landline from the prison phone, and you receive the call on your mobile – without them paying mobile rates.

We keep it simple, legal and affordable so families and friends can talk more, worry less and stay properly connected.

What We Do

• We give you a dedicated local landline number.

• You add that number to the prisoner’s approved PIN list.

• When they call that number from the prison phone, it’s billed as a standard landline call.

• Our system instantly forwards the call to your mobile, home phone or app.

Result: they pay landline prices from inside. You pay a fixed amount for the service, instead of getting hammered by high mobile call rates every time they ring.

Why Prison Calls Are So Expensive

Prison phones don’t treat all numbers the same.

• Calls to 01 / 02 / 03 landlines are usually charged at a relatively low rate.

• Calls to mobiles are much more expensive and burn through credit quickly.

Most people outside only have a mobile. That means every call home eats up the prisoner’s credit at the higher mobile rate. Our service changes the number they dial – not the person they speak to – so the system charges the cheaper landline rate instead.

How Our Service Works

1. Sign up
   You create an account and choose your plan. We set up your dedicated UK landline number.

2. Get your virtual landline
   We give you a local number (for example, starting 01 or 02). This is your new “prison contact” number.

3. Add it to the prisoner’s PIN list
   You pass that number to the person in prison. They add it as an approved number through the normal prison PIN process. Once staff have authorised it, it’s ready to use.

4. They call, you answer

   • The prisoner dials your virtual landline from the prison phone.

   • The prison system charges them for a landline call.

   • Our system catches the call and forwards it automatically to your chosen destination.

   • Your phone rings like any normal call – you just answer.

5. You both save
   They spend less of their phone credit. You avoid unexpected high charges and know exactly what you pay each month.

Who This Service Is For

• Families of prisoners who want regular, affordable contact.

• Partners and close friends who mainly use mobiles but still want longer calls.

• Support workers, mentors and charities who need reliable contact without burning budgets.

• People on the outside who answer calls for someone still on remand or serving a sentence.

Benefits for People in Prison

• More minutes for the same money – landline calls are cheaper than mobile calls.

• Less stress about credit – they’re not watching their balance disappear in a few short calls.

• Regular contact – being able to speak more often helps mental health and keeps routines steady.

• Better communication with family – longer, calmer calls instead of rushing every conversation.

Benefits for People Outside

• Predictable costs – you pay for the service, not for surprise per-minute mobile charges.

• Answer on your mobile – you don’t need to sit next to a landline. Calls can follow you.

• Easy to use – no PINs or access codes on your side; your phone just rings as normal.

• Flexible setup – forward calls to a mobile, a home phone or an internet calling app (where supported).

We do not provide any way to hide who is being called or bypass security. Calls are still subject to monitoring and recording in line with normal prison rules. If a number is not allowed by the prison, it will not be authorised and cannot be used.

What About Call Recording and Monitoring?

In UK prisons, most social calls:

• Are recorded.

• May be monitored by staff.

• Must be made only to approved numbers.

Our service does not change that. We simply change the type of number being dialled (to a landline) so that it is cheaper. Content, monitoring and rules stay the same as standard prison calls. Calls to legal advisers or protected lines still follow the prison’s own rules and must not be routed through our service.

Key Features

• Local UK landline number dedicated to you.

• Call forwarding to mobile or landline – you choose where the call rings.

• Fixed-cost plans so you know what you’re spending each month.

• Fast setup – your number can be live quickly; authorisation inside depends on prison admin.

• Simple for the person in prison – they just dial like any other approved landline.

You don’t need new hardware, special SIM cards or complicated access codes. If you can answer a phone, you can use the service.

Common Situations We Help With

• Your loved one keeps running out of phone credit after just a few calls.

• You only have a mobile and the prison charges them high mobile rates.

• You live far away and rely on phone calls instead of visits.

• You want a clear monthly cost instead of random top-ups and bills.

• You need to share the same contact number with more than one person (for example, family members answering at different times).

Example: How You Save

Without a virtual landline:

• Prisoner calls your mobile directly → charged at the higher mobile rate per minute.

• Credit disappears quickly → fewer, shorter calls.

With a virtual landline:

• Prisoner calls your dedicated 01/02 landline → charged at the cheaper landline rate.

• Same credit buys more minutes → more frequent and longer conversations.

• You pay a stable amount for the diversion service.

FAQs

Can I use this for remand and sentenced prisoners?

Yes, as long as the prison allows them to add and use approved numbers, our service works the same.

Does the person in prison see my mobile number?

No. They dial the landline we give you. Our system forwards the call; they see and dial the same landline each time.

What if I change mobile number?

You don’t need to change the prison PIN number. We can redirect your virtual landline to your new mobile.

What if the prisoner moves prison?

As long as the new prison allows the number to be added and approved, they can keep using the same landline. If not, we can help you adjust your setup.